Receipts is our AI-powered receipt and bill processing functionality. It lets you easily collect documents from your clients, process them with rules and AI, and post them to your client's QuickBooks file.

Check out the video below for a quick tour of how Receipts works:

To upgrade your client's subscription plan from Core,

When you first enable Receipts for a client, you'll be prompted to set up their client forwarding email. This address is unique per client, so any emails sent to this address will always show up in their Client Uploads Inbox.

All forwarding emails end in @books.cc, and cannot be changed after they are set.

You do not have to be a contact to send emails to this email – users or vendors can also send documents to this email.

Set up your client forwarding emails in bulk from your Practice Settings -> All Client Settings.

If you have already set up your practice phone number, you're already all set up here! If not, you can set this up in Practice Settings -> Client Portal -> Branding -> Practice phone number.

The video below walks through the steps to set up auto forwarding for Receipts in your email!

External link: https://www.loom.com/share/3fa9ac26437649a584046b90bd9cba65

All submitted receipts land right inside the client's uploads inbox.

Once you have a file in your Uploads inbox, you can scan it to parse it with our AI. Once the scanning process finishes, all files that relate to transactions will move down to the Transaction files area.

From there, you can add or edit information about the transaction, such as its vendor or category.

You can also turn on Auto scanning to automatically scan all files.

Once a document is in your Transaction files table, Double will automatically suggest vendors, categories, classes, and locations based on the data from the receipt and your client's transaction history.

Edit any of fields before posting. To preview the full file, click the file's name.

Create rules to help automate processing for common or repeating receipts.

Vendor rules are tied to a particular vendor, but you can create rules based on any text in the receipt, and multiple rules can apply to a single receipt.

For example, you can create a rule to automatically set the payment account of an expense if a receipt contains the last 4 digits of that card.

For every receipt, Double will look through your ledger for potential matches to existing transactions that match the receipt the total & are within 7 days of the date on the receipt. This greatly reduces the likelihood that you'll post a duplicate transaction.

If you confirm the match, the receipt will be added as an attachment to the existing transaction.

Similar to receipt matching, Double allows users to move the receipt file to a related transaction and attach it in QuickBooks.

To move a file from the uploads inbox to a transaction in QuickBooks,

When you've finished editing your receipt, you can post it to the ledger - creating a new transaction. Once the transaction posts successfully, we'll also give you a link to open that transaction directly in QuickBooks.

All posted transactions are tracked here:

If an uploaded receipt needs to be matched or posted to more than one transaction, use the "Duplicate transaction file" option to create copies of the original receipt.

Once the file has been duplicated, it will be located in the Transaction Files table and can be matched or posted to a transaction.

Receipts gives you the ability to split a single receipt transaction into multiple PDF files. This is especially useful when a single scanned document contains multiple receipts that need to be treated as separate transactions.

Once your new files are created, you can either:

Review submission notes on receipt files before and after they're posted.

See this video for more!

If you need to ask your client a question about a transaction file, you can ask it from the uploads inbox or from "Transaction Files" after it's scanned.

The question will show up in the Transaction Questions section of the Client Portal.

All transaction file questions will show up under the Transaction questions tab of the client's close.

If you know a particular card is tied to a particular bank or credit card account, we recommend adding a rule that recognizes the last 4 digits of that card and sets the transactions to an expense and the payment account to that bank / credit card account.

If you want to make all transactions default to a bill, you can do this by creating a rule that matches all transactions and sets the type to "Bill".

To create a criteria that matches all transactions, we recommend using: Scanned text contains " " (a single space).

To introduce your clients to the new ways of sending you documents (i.e. by email or text), we recommend sending them an email – we've prepared a template email you can use for just that!

You can send this email as an Email Blast and filter your contact list to only send it to clients who have Receipts enabled.

Only Admin and Super Admin users can update the client's subscription plan to Plus (step one in setting up Receipts) and set up client forwarding emails.

Receipt scanning supports the following file types:

Click the "posted" button (looks like a circle) in the top right corner of your Transaction files to view transactions you have posted from Receipts.

Attachments sent to your practice phone number from numbers that are not associated with your Contacts are sent to the global staging area on your Client List. This is the same for clients that have their number associated with multiple files.

You can access this staging area by clicking Review Files to the right of the banner.

Review files as necessary and choose to Move, Download, and/or Delete from there!

While we are working on getting this functionality in the future, text does not currently come through to your practice phone number. For now, only send receipt files.