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Client Properties

Client Properties provide a way to track relevant client information. They support structured data as well as file attachments, such as W-9s or engagement letters.


View all client properties

Admins can view all Client Properties under Practice Settings.

  1. Go to Practice Settings > All client settings > Properties (Quick link)

  2. Manage properties or export them to a csv file

Client properties are able to be exported to csv.


Add, edit, or delete properties from Practice Settings

  • Select Manage properties

  • Sort, name, edit, and delete existing properties

To add more dropdown options under a given property, click into the property cell and then choose "Edit options."

Client Properties can have the following types:

  • Text

  • Checkbox

  • Attachment

  • Dropdown

  • Date Dropdown

  • User Dropdown

  • Multi-select

  • $ Value

Restrict property editing

Restrict which users can edit client properties (HERE) under Practice Settings > Practice management > Workflows > Global settings.

This restriction is based on permission level of each user. Edit user permission levels under Practice Settings > Manage users (Quick link).


Client properties from the close page

View the client's properties from the close page under Client Info.


Filter and sort the client list

Utilize client properties to filter and sort the client list.

  • Select Edit columns to add or remove properties from the client list

  • Save your views as needed, so you can return to them later


Updating properties with the help of Ask Double

General info on Ask Double here 👉 Ask Double

Start a new Ask Double chat 👉 HERE

Updating client properties in bulk is a breeze with Ask Double, our in-app AI agent.

  1. Prompt Ask Double to pull all client properties into a live spreadsheet

  2. Make any changes to client properties

  3. Ask Double to process those changes

and, voila!

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