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Management Reports in the Client Portal

How and where to view uploaded reports in the Client Portal

Any management reports (sometimes referred to as client financials) can be published to the client portal, allowing client contacts to access all of their information in one easy-to-use location.

More on building the management reporting package 👉 HERE!


Publishing financial reports to the Client Portal

To add a report to the client portal...

  1. Go to the Reporting tab on the client's close page

  2. Click the Publish button

  3. Make selections as needed, and then select Publish

    This adds the Double report to the client portal.

Selecting the toggle "Notify client on publish" will only email your client portal contacts with Financial access.


Published reports

Users: Accessing published reports

Users can access all published reports in 2 locations:

  • Navigate to the client's Reporting tab > Published

  • Under the client's Files > Auto-organized folder > Financial reports

Reporting tab > Published

Files > Auto-organized folder > Financial reports

Clients: Accessing published reports

Client portal contacts can access can access published reports when:

  • They have been given financials access (See here for contact permissions)

  • Navigating to the client portal > Financials tab

  • Navigating to the client portal > Files tab > Financial Reports

Financials tab

Files tab

Note

  • Client contacts with ONLY financial access & NO files access will only see the "Financial Reports" folder under the Files tab.

  • Only one published report can exist per close period. For example, if you publish the June 2026 financials twice in a row, the most recent published version will replace the one before it.


Uploading custom reports to the client portal

Occasionally bookkeepers will prefer to use a different tool to create their management reports outside of Double's platform. Publishing custom reports is also supported (pdf format required).

To publish a custom management report to the portal:

  • Select Publish

  • Click "Upload custom report"

  • Choose Publish

Note

  • At this time, Double only supports publishing one report to the portal per close period (1 Double financial report OR 1 custom report).

  • As a workaround, you can choose to add the custom financial report to a custom file folder, but contacts will need Files access to view the report.


Interactive financials

Publish interactive reports in the Client Portal alongside the PDF report package.

Publish the following interactive reports:

  • Profit and Loss - with vendor/payee level drill-down

  • Balance Sheet - with vendor/payee level drill-down

  • Metrics Visuals

More on interactive client financial reporting 👉 HERE!


Financial access

Make sure to enable "Financials" access under Portal Settings for each contact that needs access to published financials; alternatively, leaving this box unchecked will prevent contacts from accessing them. (See here for contact permissions)

Preview the client's experience at any time

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